Fractional Technical Operations Support
Systems need an owner after launch. On retainer, I monitor your automations, ship improvements, handle change requests, and act as the technical operations partner your team pings before things become problems.
This fits if…
- Businesses running systems I built and want kept sharp
- Teams with inherited automations nobody fully understands
- Founders who need senior technical ops judgment without a full-time hire
What you get
- Monitoring and alerting across your automations and integrations
- A monthly cadence of fixes, improvements, and small builds
- Change requests handled with same-week turnaround
- Documentation that stays current as systems evolve
- A quarterly systems review with a prioritized improvement list
Sound familiar?
The person who built your Zaps left and took the map with them
Every tool update risks quietly breaking something downstream
You have a backlog of small automation ideas that never get built
You want one accountable owner for the systems layer
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Common questions
How is this different from hiring a virtual assistant?
A VA executes tasks inside your systems; this retainer designs, maintains, and improves the systems themselves. My background covers both, which is exactly why the distinction matters.
What does a typical retainer include?
A fixed monthly allocation covering monitoring, fixes, change requests, and improvement work, with a shared board for visibility. Scope bands flex by how much systems surface you run.
Do you take retainer clients whose systems you didn’t build?
Yes, after a paid systems audit so I know what I’m taking ownership of. The audit doubles as your documentation.
More in the full FAQ — pricing, timelines, and how engagements run.
Related insights
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Discuss this service
Book a call and we'll scope whether fractional technical operations support is the right first move for your operations — and what it would take.
30 minutes · no pitch deck · reply within 24h if you write instead