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Case studies

Evidence, not aesthetics

8 engagements, each documented the same way: the operational problem, the system architecture, the implementation path, and the numbers it moved. Click any study for the full story.

01B2B SaaS
AI support triage system for a 200-seat SaaS company

A tier-1 triage system that classifies, drafts, and routes support tickets — so humans approve instead of typing.

Claude · n8n · Postgresread the story →
02Fintech
Document pipeline automation for a fintech operations team

An OCR → extract → reconcile pipeline with a full audit trail, replacing a four-person manual document operation.

Claude · Tesseract · Cloudflare Queuesread the story →
03Internal platform team
Repo-aware coding agent for an internal platform team

A repo-aware coding agent that plans, edits, and opens pull requests with passing tests — no hand-holding chat sessions.

Claude Code · MCP · Gitread the story →
04Hospitality group
Conversational booking website for a hospitality group

A booking flow that converses — negotiating dates, answering questions, and upselling — instead of abandoning visitors to a calendar grid.

Next.js · Claude · Striperead the story →
05Legal services firm
Cited RAG search across 2M legal documents

Search that answers with citations across two million documents — reranked, redacted, and audit-trailed for a legal environment.

Pinecone · Claude · pgvectorread the story →
06B2B services
AI sales research and outbound agent for a 50-rep B2B team

An agent that researches accounts, drafts genuinely personalized outbound, and books meetings — reps approve instead of grinding.

Claude · HubSpot · Slackread the story →
07Logistics company
Natural-language operations dashboard for a logistics company

Ask an operations question in plain language; get the query, the chart, and the answer — without waiting on the data team.

Claude · Snowflake · Slackread the story →
08Venture fund
Automated research briefs for a venture capital fund

Daily company briefs — sourced, scored, and filed in Notion before the team sits down — replacing ad-hoc analyst scrambles.

Claude · Exa · Notionread the story →
$ erick --find-bottleneck 

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